Digital Transformation Manager
As a Digital Transformation Manager, you will be an instrumental part of our Expert Technology & Innovations Team. Reporting directly to the Director of Digital Transformation, you will solve complex business problems by designing technical solutions that include data modeling, system integrations, and product configurations per industry best practices. You will develop and map sound technical solutions for a wide portfolio of clients, while ensuring proactive communication to key stakeholders and effective project management.
You will make an impact by driving projects to successful completion through anticipating the needs of clients and ensuring the alignment of the internal and external teams focused on the implementation.
Gournay Consulting is a boutique team of experts offering e-commerce/digital content consulting and technical business services to premier consumer goods companies. We are proud of our reputation as a valued, expert business partner to our clients, and the culture we have built in the last five years in this dynamic, fast-paced digital space.
At Gournay Consulting, we deliver our clients a competitive advantage in the ever-changing ecommerce space. We seamlessly navigate complexity to optimize consistent and comprehensive digital content management across leading technology platforms.
We welcome thought leaders from all backgrounds who seek the opportunity to solve complex problems, challenge the status quo and deliver superior client experiences. If you have curiosity, passion, and collaborative spirit, come work with us. Let's impact the future of omni-commerce evolution together.
As a part of our team, you will receive a competitive salary and benefits package and the opportunity to experience career development by building capabilities cross-functionally and gaining critical leadership competencies. Here at Gournay Consulting, we are proud to have cultivated a progressive, collaborative, and engaging work environment.
Collaborate with clients to design and implement data models that meet their internal and external needs considering available data sources, integration opportunities, and short- and long-term goals
Implement new PIM solutions from scratch, defining data model, taxonomy, governance, and data flows to help clients realize success on the digital shelf
Optimize existing PIM solutions and integrations by thoroughly assessing current state against best practices and making recommendations for improvements
Develop a trusted advisor relationship with client stakeholders to ensure they are leveraging digital content and cross-organizational systems to achieve full business value
Keep up-to-date with digital trends and industry best practices; identify how solutions can be leveraged to implement these practices for customer success across multiple verticals
Work independently, across Gournay Consulting, and with clients, to solve problems and provide creative solutions to business needs in a fast-paced, dynamic environment
Create comprehensive project plans based on statement of work and client needs to define milestones, dependencies, task ownership, and timelines
Manage multiple, concurrent projects for a diverse portfolio of clients, gaining alignment on priorities with internal and external partners; Deliver work accurately and in a timely manner
Document standards and update knowledge base with collateral to help accelerate platform implementation and develop the organization's collective abilities
Proactively identify learning opportunities to increase both technical and operational knowledge of the industry and company
Maintain expert-level understanding of Salsify and its business application
Maintain working knowledge of key retailer portals and processes for content deployment
Bachelor’s degree with a preferred focus in Business, Computer Science, Data Science, or Information Technology
5+ years of experience in Professional Services or Consulting, preferably in the Enterprise Software space
3+ years of experience working in ecommerce and the digital shelf space or in support of digital initiatives
Experience in managing global enterprise-wide software as a service (SAAS) implementations for multiple clients simultaneously
Ability to think strategically and align client business pain points to solution options, while also being able to dive into the details to implement approach
Experience working with Salsify or other PIM solutions preferred
Ability to creatively explain and present complex concepts effectively to both technical and non-technical audiences
Has a growth mindset and thrives in an agile and fast-paced work environment with autonomy to drive outcomes
Highly intellectually curious about the changing eCommerce landscape and pivoting towards future needs
Ability to present and communicate effectively across all levels both internally and externally
A self-starter with the resourcefulness to work both independently and collaboratively
Strong planning and organizational skill set with project management acumen
Strong working knowledge of Microsoft Excel
Ability to effectively balance competing priorities
Ability to review data or architecture, provide analytical feedback, and make recommendations on best approach to new implementation or system optimizations
Ability to troubleshoot issues and document solutions to provide effective and timely resolution
Highly detailed-oriented, with a commitment to accuracy
Must be fully vaccinated for Covid-19
Gournay Consulting is proud to be an Equal Opportunity/Affirmative Action employer. As a certified Women’s Business Enterprise, we value diversity. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.