Available Positions

Implementation Advisor

As an Implementation Advisor, you will be an instrumental part of our Advanced Technical Team. Reporting directly to the Chief Technology Officer, you will solve complex business problems by designing technical solutions that include product recommendations and configuration and technical expertise for integrations. You will develop and map sound technical solutions, ensure proactive communications to clients and internal teams, and manage enhancement requirements and escalations. You will make an impact by driving projects to completion by anticipating the needs of the clients and ensuring the alignment of the internal and external teams focused on the implementation.

Job Responsibilities

  • Work to understand a client’s business environment and uncover their challenges to recommend the appropriate solutions.
  • Collaborate with clients to build data models that meet their internal and external needs considering clients data sources and potential systems integration
  • Work independently, across Gournay Consulting, and with clients, to solve problems, and provide alternative solutions to business problems, in a fast-paced, dynamic environment
  • Maintain Expert-level understanding of Salsify and its business application
  • Provide Service Delivery, including Project Management, Design and Configuration, and Training a solution mindset, and with the utmost professionalism
  • Learn (and drive new) industry best practices; identify how solutions can be leveraged to implement these practices for customer success
  • Manage multiple, concurrent projects for a diverse portfolio of clients
  • Demonstrate ability to build credibility with key clients
  • Key Qualifications & Experiences

  • 5+ years of experience in Professional Services or Consulting preferably in the Enterprise Software space.
  • Experience in managing global enterprise-wide software as a service (SAAS) implementations for multiple clients simultaneously.
  • Juggling multiple priorities in a fast-paced, dynamic environment.
  • Solid understanding of Structured Database Management System; preferably Salsify.
  • Demonstrate and ensure timely and thorough communication of strategy, deliverable status, and results.
  • Ability to think strategically and align client business pain points to solution options, while also being able to dive into the details to implement approach
  • Strong working knowledge of Microsoft Excel
  • Highly detailed-oriented
  • Ability to present and communicate effectively across all levels both internally and externally
  • Bachelor’s degree with a preferred focus in Business, Computer Science, Data Science, or Information Technology
  • Client Services Manager

    As a Client Services Manager, you will be an instrumental part of our Client Success Team. Reporting directly to the Managing Partner and Client Services Lead, you will syndicate essential and enhanced content to key retailer/e-tailer consumer goods websites and follow content through to Go-Live. Additionally, you will provide ongoing and proactive communication and support to an assigned customer base. The Client Services Manager must have in-depth understanding of digital content solutions, critical thinking skills, as well as have a keen eye for identifying problems and presenting solutions. The ideal candidate must be able to prioritize job responsibilities and customer demands, execute across a variety of clients and projects, and provide day-to-day management and operational support. You will make an impact by driving projects to completion by anticipating the needs of the clients and ensuring the alignment of the internal and external team resources.

    Job Responsibilities

  • Proactively influence and manage content delivery for high-visibility and high-touch client relationships
  • Drive strategic thinking and problem solving to a range of business challenges
  • Develop a trusted advisor relationship with client stakeholders to ensure they are leveraging digital content to achieve full business value
  • Work independently, across Gournay Consulting, and with clients, to solve problems and provide alternative solutions to business problems, in a fast-paced, dynamic environment
  • Inform clients on best practices and optimize use of digital content solutions
  • Understand short- and long-term client goals and objectives
  • Manage multiple, concurrent projects for a diverse portfolio of clients.
  • Ability to prioritize and gain alignment to priorities
  • Proactively manage and resolve retailer/e-tailer content issues to ensure timely resolution
  • Key Qualifications & Experiences

  • 5+ years of applicable experience in Professional Services, Consulting, Consumer Goods, Retail, or eCommerce.
  • Strong organization, analytical, and project management skills and the ability to effectively multi-task; highly detailed-oriented.
  • Be a self-starter with the ability to work independently, juggling multiple priorities in a fast-paced, dynamic environment
  • Solid understanding of working in technology platforms; preferably including Salsify
  • Ability to review data, provide analytical feedback and make recommendations
  • Demonstrate and ensure timely and thorough communication of strategy, deliverable status, and results
  • Ability to think strategically and align client business pain points to solution options, while also being able to dive into the details to implement approach
  • Strong working knowledge of Microsoft Excel.
  • Ability to present and communicate effectively – written and verbal, to internal team members and external clients and customers
  • Bachelor’s degree
  • Systems Innovator

    A day in the life of a System Innovator will be developing solutions for our clients in the fast-paced digital e-commerce space. System Innovator will work on both short- and longer-term projects for some of the largest consumer goods companies, assessing business opportunities, developing solutions, setting priorities, and working toward those goals within the needs of multiple projects. Projects will often include development work on custom connections between Salsify, a Product Information Management system (or, PIM), and outside systems such as Shopify, BigCommerce, Drupal, Magento, Mulesoft, SAP, inRiver, Stibo, WebDAM, and many others. Other projects will also include working on custom systems for internal Gournay Consulting use, such as utilizing Google Cloud Vision’s API and others. You will be instrumental in making sure that priorities are met and will exercise great development skills in languages such as JavaScript, NodeJS, React, and more. The ideal candidate would be able to exercise great time management skills and show a fundamental understanding of common programming concepts, as well as the ability to work well with a team of like-minded employees.

    Job Responsibilities

  • Work to understand both our clients’ and our company’s business needs and end goals to develop automated solutions and systems
  • Collaborate and communicate internally with team members to identify solution options, learning from past experiences, and innovating new solutions
  • Develop and maintain expert level understanding of Salsify and its business application.
  • Utilize various coding in tandem with established platforms to create innovative data paths and intuitive user experiences
  • Provide service delivery, including project management, design, and configuration, and training a solution mindset, with the utmost professionalism
  • Learn (and drive new) industry best practices and identify how solutions can be leveraged to implement these practices for client success.
  • Key Qualifications & Experiences

  • Recent or upcoming college graduates with majors in computer science, programming, software/electrical/computer engineering
  • A fundamental curiosity and desire to analyze and solve business problems with a wide range of business applications
  • A willingness to learn, adapt, and pivot, and a self-starter with initiative and drive to innovate
  • Juggling multiple priorities in a fast-paced, dynamic environment
  • Ability to think strategically and align client business pain points to solution options, while also being able to dive into the details to implement an approach
  • At least 3 years of programming experience, whether indirect (such as courses in programming, hobby programming), or direct (employment experience) is required
  • Understanding of JavaScript, NodeJS, and ReactJS are recommended. Experiences with API connections between systems a plus
  • Experience with version control software such as GitHub for maintaining code integrity and tracking changes and bugs, or an understanding of how this process works
  • Strong working knowledge of Office Products
  • Knowledge of Salsify beneficial, but not required