As an Implementation Advisor, you will be an instrumental part of our Advanced Technical Team. Reporting directly to the Chief Technology Officer, you will solve complex business problems by designing technical solutions that include product recommendations and configuration and technical expertise for integrations. You will develop and map sound technical solutions, ensure proactive communications to clients and internal teams, and manage enhancement requirements and escalations. You will make an impact by driving projects to completion by anticipating the needs of the clients and ensuring the alignment of the internal and external teams focused on the implementation.
Job ResponsibilitiesWork to understand a client’s business environment and uncover their challenges to recommend the appropriate solutions.Collaborate with clients to build data models that meet their internal and external needs considering clients data sources and potential systems integrationWork independently, across Gournay Consulting, and with clients, to solve problems, and provide alternative solutions to business problems, in a fast-paced, dynamic environmentMaintain Expert-level understanding of Salsify and its business applicationProvide Service Delivery, including Project Management, Design and Configuration, and Training a solution mindset, and with the utmost professionalismLearn (and drive new) industry best practices; identify how solutions can be leveraged to implement these practices for customer successManage multiple, concurrent projects for a diverse portfolio of clientsDemonstrate ability to build credibility with key clients
Key Qualifications & Experiences5+ years of experience in Professional Services or Consulting preferably in the Enterprise Software space.Experience in managing global enterprise-wide software as a service (SAAS) implementations for multiple clients simultaneously.Juggling multiple priorities in a fast-paced, dynamic environment.Solid understanding of Structured Database Management System; preferably Salsify.Demonstrate and ensure timely and thorough communication of strategy, deliverable status, and results.Ability to think strategically and align client business pain points to solution options, while also being able to dive into the details to implement approachStrong working knowledge of Microsoft ExcelHighly detailed-orientedAbility to present and communicate effectively across all levels both internally and externallyBachelor’s degree with a preferred focus in Business, Computer Science, Data Science, or Information TechnologyApply for Position