In this role, you will:

• Bachelor’s degree with a preferred focus in Business, Computer Science, Data Science, or Information Technology.

• 5+ years of related professional experience, preferably in the Enterprise Software space and/or in ecommerce and digital shelf space or in support of digital initiatives.

• Experience in supporting global enterprise-wide software as a service (SaaS) implementation for multiple clients simultaneously.

• Ability to think strategically and align client business pain points to solution options, while also being able to dive into the details to implement approach.

• Ability to explain and present complex concepts effectively to both technical and non-technical audiences.

• Has a growth mindset and thrives in an agile and fast-paced work environment with autonomy to drive outcomes.

• Ability to present and communicate effectively across all levels both internally and externally.
• Strong planning and organizational skill set with project management acumen.
• Ability to effectively balance competing priorities.
• Ability to review data or architecture, provide analytical feedback, and make recommendations on best approach to new implementation or system optimizations.

• Ability to troubleshoot issues and document solutions to provide effective and timely resolution.
• Highly detailed-oriented, with a commitment to accuracy.

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• Collaborate with cross-functional teams to interpret business needs and define technical requirements that drive effective, scalable solutions.

• Lead Client Project Management: coordinate meetings, manage meeting agenda, take meetings notes, send meeting follow ups, and define owners. Ensure billable hours accuracy, timeliness, and delivery of billable hour targets.

• Develop project plans in Monday including key deliverables, specific actionable tasks, task owners, and timeline; include automations to facilitate deadlines and proper communications.

• Under supervision, implement new PIM and DAM solutions from scratch, establishing data model, taxonomy, governance, and data flows to help clients realize success on the digital shelf; compose effective documentation.

• Optimize existing PIM and DAM solutions and integrations by thoroughly assessing current state against best practices and making recommendations for improvements.

• Collaborate with clients to design, document, and implement workflow solutions to address data needs and governance.

• Analyze wide variety of data and make data model recommendations that meet internal and external needs for best-in-class PIM and DAM architecture.

• Normalize data for accuracy, import efficiency, and maintenance within standardized PIM and DAM architecture.

• Adhere to standards for testing and QA of all mapping, workflows, and system configurations to ensure accuracy and completeness.

• Manage assigned tasks within company project management system for multiple, concurrent projects for a diverse portfolio of clients; ensure all assigned responsibilities are accurately tracked with due dates and completed on time.

• Proactively communicate project statuses to appropriate stakeholders throughout assigned projects/tasks and upon completion.

• Ability to read and understand basic JavaScript operations
• Own channel mapping/ data extract configurations and create efficient and transferrable logic; provide data gaps for target destinations; efficiently address invalid values in channels; complete thorough testing and QA of all mapped channels and content extracts; troubleshoot feedback and make recommendations for resolution.

• Maintain proficient-level understanding of key PIMs, DAMs, CMSs solutions and their business application, as applicable.

• Keep up-to-date with digital trends and industry best practices and identify how solutions can be leveraged to implement these practices for customer success across multiple verticals.

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