The Omni Client Services Specialist II is responsible for expertise in select trading partner syndication and project management of client services projects. This role has significant interface with clients, acts as a project manager for clients with Client Leads, and may independently manage client projects. With clients and/or direct reports, this role acts as a representative of the company, and lives into established ways of working. This role may have responsibility for people management, and includes mentoring, training, and supporting Omni Client Services Associate(s). The Omni Client Services Specialist II has expert level understanding of several retail platforms’ requirements and content capabilities with expertise in executing assigned projects. This position will make an impact by supporting timely and thorough project completion, presenting internally and externally, and exhibits consistent strong communication.
Applicants are required to have the following qualifications and experience:
In this role, you will:
Withdefined career paths for advancement and opportunities for cross-training, weencourage employees to grow within our organization. Members of our Gournay Consulting Leadership Teamand Client Services Team will serve as mentors to the successful candidate, andprofessional development opportunities are offered regularly, both inindividual and team capacities.
*Please note:
Base salary range for this role is $85,000 - $100,000, based upon experience. Annual bonus potential is up to 15% of base salary, based upon performance.
Preference will be given to candidates already within a commutable distance to our office location.
At Gournay Consulting, we thrive on transforming complexity into clarity. Our clients trust us to take on their toughest challenges — and deliver practical, scalable solutions that make business better without overcomplicating the process.
We care deeply about our work, our results, and the people behind them. Whether it’s collaborating with teammates or supporting our clients, we believe great solutions start with empathy, communication, and a genuine desire to help.
At Gournay Consulting, we thrive on transforming complexity into clarity. Our clients trust us to take on their toughest challenges — and deliver practical, scalable solutions that make business better without overcomplicating the process.
With clear career paths, mentorship from industry leaders, and ongoing professional development opportunities, your growth is our investment. At Gournay, you’ll be challenged, supported, and inspired to advance your skills and career.
Your well-being comes first. We offer robust medical, dental, and vision coverage to keep you and your family healthy.
Recharge, reset, and come back inspired. Our PTO policy gives you the flexibility to take the time you need.
Enjoy the best of both worlds with flexible, hybrid work options that balance collaboration and independence.
Plan for the future with confidence. We provide a competitive 401(k) match to help you grow your retirement savings.