GDSN Managed Services

End-to-End GDSN Execution, Optimization, and Compliance—Done for You

At Gournay Consulting, we offer turnkey GDSN Managed Services for brands that need reliable, accurate, and proactive support for data pool management, GLN synchronization, and CIC feedback resolution. From Salsify GDSN channel maintenance to custom publication workflows, our team manages every aspect of your GDSN operations—so your content gets published cleanly and stays in sync with your trading partners.

With extensive experience in both retail and foodservice channels, we help clients stay compliant with GS1 standards, streamline syndication, and reduce the burden on internal teams.

What We Manage

GDSN Channel & Data Pool Management

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We own the day-to-day execution inside your GDSN environment—monitoring, updating, and resolving issues so your team can focus on strategy.

Our services include:

  • Ongoing maintenance of Salsify GDSN channels
  • Channel mapping updates as trading partner requirements evolve
  • Loading and registration of new and revised products to the GDSN data pool
  • Synchronization of case-level data to all relevant GLNs
  • Publication monitoring and proactive follow-up to confirm acceptance

We work across platforms including Salsify, 1WorldSync, and other GS1-certified data pools.

CIC Feedback Review & Error Resolution

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When synchronization fails, it impacts your digital shelf, distributor relationships, and speed to market. We monitor and resolve CIC (Catalog Item Confirmation) feedback in real time.

What we handle:

  • Review and resolution of all CIC feedback from trading partners
  • Error iteration—delete, republish, or resync as needed
  • SLA-driven resolution timelines (e.g., 3-day turnaround for 5 items or fewer)
  • Continuous sync status monitoring for all active trading partners
  • Direct outreach to trading partners for issue resolution when needed

You stay informed—we handle the troubleshooting.

System Integration & Workflow Automation

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We work with your IT and Master Data teams to ensure seamless integration between your internal systems (e.g., ERP, MDM, PLM) and Salsify or other publication platforms.

Services include:

  • ERP/Salsify connector configuration and support
  • Coordination of regular ERP exports into Salsify for GDSN publishing
  • Mapping and ingestion of non-ERP attributes for GS1-required fields
  • Creation and management of automated publication workflows
  • Custom support for image linking and digital asset compliance

We turn siloed data into a synchronized system.

Content Enrichment & Gap Resolution

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GDSN success depends on more than system connections—it requires complete, accurate, and compliant product data. We identify and fill data gaps to ensure successful syncs.

Support includes:

  • Data gap exposure reports for internal teams
  • Population of non-ERP managed attributes (e.g., allergens, packaging materials)
  • Compliance with GS1 and trading partner-specific requirements
  • Workflow creation to manage top-off fields and content enrichment tasks
  • Maintenance of data quality across new and updated SKUs

We make sure your data meets the mark.

Trading Partner Management

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Our team actively manages relationships with your key distributors and eComm partners, ensuring clarity and completion at every step.

We support:

  • Trading partner onboarding and GLN validation
  • Review of publication receipt status
  • Engagement with portals (e.g., US Foods, Sysco, DOT) for top-off data
  • Transparency and collaboration with sales and content teams
  • Monthly scorecard reporting and audit trail documentation

We speak the language of both IT and trading partners.

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Deep GDSN Expertise:

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We work inside GDSN platforms every day and understand the nuances of publication, mapping, attribute compliance, and retailer expectations.

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Salsify GDSN Specialists:

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From channel maintenance to connector management, we bring deep technical and process knowledge of Salsify’s GDSN capabilities.

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Foodservice-Focused, Industry-Wide Ready:

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While we excel in complex foodservice syndication, our methods scale to retail and Private Label.

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Process-Driven & SLA-Committed:

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We deliver with rigor—setting turnaround expectations, prioritizing urgent cases, and giving you transparency throughout.

Explore our three-phase approach to see how we drive growth and efficiency at every step.
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Our Trusted Partners Powering Your GDSN Success
What are GDSN managed services?

GDSN managed services provide ongoing operational support for publishing and synchronizing GS1-compliant product information through a GDSN-certified data pool. Gournay Consulting manages activities including publications, GLN synchronization, data quality, trading partner requirements, CIC feedback, troubleshooting, and ongoing data pool operations.

Can Gournay Consulting manage our GDSN data pool operations?

Yes. We act as an extension of your internal team to manage ongoing GDSN operations, including data pool maintenance, publications, GLN synchronization, CIC feedback resolution, troubleshooting, and trading partner requirements.

Can you help troubleshoot GDSN errors and CIC responses?

Yes. Gournay Consulting helps brands investigate and resolve GDSN publication problems, data quality issues, synchronization challenges, and CIC feedback. We understand both GS1 Standards and the business context behind the data, which allows us to help identify the root cause rather than simply address individual errors. Our team has expertise working within Salsify, RIVIR, 1WorldSync, and Syndigo GDSN data pools.

Can you manage GDSN through Salsify or other data pool providers?

Yes. We work with brands across different GDSN data pool providers, including managing Salsify GDSN channels and custom publication workflows. We help organizations apply GS1 Standards through data architecture and governance best practices that support their business and trading partner requirements.

What expertise do you bring in GDSN data pool implementation and migration?

As certified GS1 partners, we specialize in Global Data Synchronization Network (GDSN) implementation and migration. We support selecting the right data pool, integrating it into your ecosystem, managing compliance, and ensuring smooth migration between data pool providers—helping brands confidently manage and deploy accurate data efficiently.

Need GDSN Off Your Plate?
Don’t let GDSN complexity block your product launches or slow your content velocity. With Gournay Consulting’s GDSN Managed Services, your product data will stay compliant, accurate, and live across your entire trading partner network.