GDSN Managed Services

End-to-End GDSN Execution, Optimization, and Compliance—Done for You

At Gournay Consulting, we offer turnkey GDSN Managed Services for brands that need reliable, accurate, and proactive support for data pool management, GLN synchronization, and CIC feedback resolution. From Salsify GDSN channel maintenance to custom publication workflows, our team manages every aspect of your GDSN operations—so your content gets published cleanly and stays in sync with your trading partners.

With extensive experience in both retail and foodservice channels, we help clients stay compliant with GS1 standards, streamline syndication, and reduce the burden on internal teams.

What We Manage

GDSN Channel & Data Pool Management

We own the day-to-day execution inside your GDSN environment—monitoring, updating, and resolving issues so your team can focus on strategy.

Our services include:

  • Ongoing maintenance of Salsify GDSN channels
  • Channel mapping updates as trading partner requirements evolve
  • Loading and registration of new and revised products to the GDSN data pool
  • Synchronization of case-level data to all relevant GLNs
  • Publication monitoring and proactive follow-up to confirm acceptance

We work across platforms including Salsify, 1WorldSync, and other GS1-certified data pools.

CIC Feedback Review & Error Resolution

When synchronization fails, it impacts your digital shelf, distributor relationships, and speed to market. We monitor and resolve CIC (Catalog Item Confirmation) feedback in real time.

What we handle:

  • Review and resolution of all CIC feedback from trading partners
  • Error iteration—delete, republish, or resync as needed
  • SLA-driven resolution timelines (e.g., 3-day turnaround for 5 items or fewer)
  • Continuous sync status monitoring for all active trading partners
  • Direct outreach to trading partners for issue resolution when needed

You stay informed—we handle the troubleshooting.

System Integration & Workflow Automation

We work with your IT and Master Data teams to ensure seamless integration between your internal systems (e.g., ERP, MDM, PLM) and Salsify or other publication platforms.

Services include:

  • ERP/Salsify connector configuration and support
  • Coordination of regular ERP exports into Salsify for GDSN publishing
  • Mapping and ingestion of non-ERP attributes for GS1-required fields
  • Creation and management of automated publication workflows
  • Custom support for image linking and digital asset compliance

We turn siloed data into a synchronized system.

Content Enrichment & Gap Resolution

GDSN success depends on more than system connections—it requires complete, accurate, and compliant product data. We identify and fill data gaps to ensure successful syncs.

Support includes:

  • Data gap exposure reports for internal teams
  • Population of non-ERP managed attributes (e.g., allergens, packaging materials)
  • Compliance with GS1 and trading partner-specific requirements
  • Workflow creation to manage top-off fields and content enrichment tasks
  • Maintenance of data quality across new and updated SKUs

We make sure your data meets the mark.

Trading Partner Management

Our team actively manages relationships with your key distributors and eComm partners, ensuring clarity and completion at every step.

We support:

  • Trading partner onboarding and GLN validation
  • Review of publication receipt status
  • Engagement with portals (e.g., US Foods, Sysco, DOT) for top-off data
  • Transparency and collaboration with sales and content teams
  • Monthly scorecard reporting and audit trail documentation

We speak the language of both IT and trading partners.

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Deep GDSN Expertise:

We work inside GDSN platforms every day and understand the nuances of publication, mapping, attribute compliance, and retailer expectations.

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Salsify GDSN Specialists:

From channel maintenance to connector management, we bring deep technical and process knowledge of Salsify’s GDSN capabilities.

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Foodservice-Focused, Industry-Wide Ready:

While we excel in complex foodservice syndication, our methods scale to retail and Private Label.

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Process-Driven & SLA-Committed:

We deliver with rigor—setting turnaround expectations, prioritizing urgent cases, and giving you transparency throughout.

Explore our three-phase approach to see how we drive growth and efficiency at every step.
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Need GDSN Off Your Plate?
Don’t let GDSN complexity block your product launches or slow your content velocity. With Gournay Consulting’s GDSN Managed Services, your product data will stay compliant, accurate, and live across your entire trading partner network.