PIM & PXM Managed Services

Powerful Product Information and Experience Management—Handled for You

At Gournay Consulting, we provide full-service PIM (Product Information Management) and PXM (Product Experience Management) solutions to help brands manage, enrich, and syndicate product content at scale. Through our Managed Business Services, we act as an extension of your team—owning the day-to-day operations inside your platforms so you can focus on growth.

Whether you're using Salsify, Akeneo, or a hybrid ecosystem, our experienced consultants and technologists ensure your product content is clean, connected, and always market-ready.

Why PIM and PXM Matter

Effective PIM and PXM are the backbone of successful Digital Shelf Management. Without structured product information, automated workflows, and syndication-ready content, your brand risks falling behind in fast-moving digital marketplaces.

We solve challenges like:

  • Missing or outdated product data
  • Broken syndication feeds and retailer rejections
  • Unmanaged image assets and spec sheets
  • Manual workflows that slow time-to-market
  • Lack of visibility across departments and platforms

Our managed services support both the data and experience layers of your digital content—ensuring product information is complete, compelling, and compliant.

Our PIM & PXM Managed Services

Data Flow & System Integration

We work closely with your IT and Master Data teams to streamline data movement between systems like SAP and Salsify, ensuring accuracy and continuity.

Services include:

  • Coordination of ERP and MDM product exports into PIM/PXM like Salsify and Akeneo
  • Ingestion of new content and image assets not managed via connectors
  • Setup and maintenance of property mappings across systems
  • Support for both structured and unstructured content fields

We bridge the gap between back-end ERP data and front-end product experiences.

Property Management & Workflow Optimization

Proper management of product attributes—both computed and manual—is essential for content accuracy and retailer compliance.

We provide:

  • Ongoing maintenance of computed and normalized properties
  • Monitoring and updating non-computed fields required for syndication
  • Development and optimization of PIM/PXM workflows for data review and approval
  • Workflow refinement in collaboration with cross-functional teams
  • Technical support including PIM/PXM ticket management

We don’t just set up systems—we ensure they continue working smoothly.

Content Syndication & Channel Maintenance

We make sure your content reaches the digital shelf cleanly and consistently, across every channel and retailer you support.

Our services include:

  • PIM/PXM channel mapping and maintenance
  • Syndication support including readiness checks and content gap resolution
  • Troubleshooting of retailer feedback or rejection errors
  • Recommendations based on changes in digital marketplace or platform requirements
  • Collaboration with your sales, marketing, and e-commerce teams

Your products will show up correctly—everywhere they need to be.

Strategic Guidance & Special Projects

We support your evolving digital content needs with proactive project management and flexible service models.

Included support:

  • Dedicated Gournay Client Lead to drive project planning and status reviews
  • Access to project plans and task tracking via Monday.com
  • Roadmap development for new channel launches, attribute expansions, and digital shelf improvements
  • Execution of special projects as mutually defined—whether technical, operational, or strategic

We grow with your needs, and adjust our services to match your business goals.

Why Choose Gournay Consulting?
01

PIM + PXM + Digital Shelf Expertise:

Our team brings deep experience in managing structured product data, visual content, and syndication workflows—especially on PIM/PXM platforms like Salsify and Akeneo.

02

Execution, Not Just Strategy:

We don’t just advise—we do the work. From property maintenance to API mapping and workflow optimization, we operate inside your systems like an in-house team.

03

Built for Foodservice, CPG, and More:

While we have unmatched experience in foodservice and consumer goods, our approach applies across industries—from retail to healthcare to industrial supply.

04

Flexible, Scalable Support:

Whether you need a few hours per week or full-scale platform management, we build a managed services model that fits your resources and goals.

Explore our three-phase approach to see how we drive growth and efficiency at every step.
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Let Us Manage the Details
Managing product information at scale doesn’t have to overwhelm your team. With Gournay Consulting, you get a trusted partner who knows your platforms, understands your challenges, and delivers results.